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Shipping and Returns

Shipping

What countries do you ship to?

Austria
Belgium
Czech Republic
Denmark
Finland
Ireland
Italy
Jersey
Netherlands
Sweden
France
Germany
Greece
Guernsey
Hungary
Poland
United Kingdom
United States

When will my order ship?

We strive to produce and ship your order within 5 business days.  For orders placed in the U.S., your order should arrive within one week of shipment.  For orders placed in the European Union, your order should arrive within two weeks of shipment. If it has been over 5 days and your order has not shipped, please contact us.

How do I track my order?

As soon as your artwork ships, we will send you a confirmation email with your tracking number. You may contact us to check on the status of an order. Please include your order number in your request.

How will my order be shipped?

All orders are shipped to your home or business via ground service. All artwork is securely packaged in double-walled, FedEx-approved corrugated boxes. If your order is oversized, it may arrive via freight.

How can I request expedited shipping?

If you need your order fast, expedited shipping may be available depending on your order details. Please contact us for more information.

What does it cost to ship within the United States?

See below shipping table for cost each item shipped within the contiguous United States. Alaska and Hawaii have a standard rate of $50.00 that applies to each item.

Shipping rates:

Size

Max Dimensions

First

Subsequent

Small

 Less than 16”x20”

    $12.00 

 $8.00

Medium

Less than 30”x30”

     $15.00 

 $10.00

Large

Greater than 30”x30”

$20.00 

 $15.00

Extra-Large

Greater 40”x40"

$25.00 

$20.00

 

What does it cost to ship outside of the United States?

At this moment, we only ship to locations based in the United States and European Union.  Shipping costs outside the United States will vary based on your location.  The cost for shipping any order outside the United States will be calculated and included during the check-out process.

What forms of payment do you accept?

We accept PayPal and all major credit cards (Visa, MasterCard, American Express, and Discover).

Coupons?

Only one per order. Each coupon may only be used once.

What if I have a PO BOX or military address for my ship-to destination?

Please contact us to discuss your shipping options for a PO Box or military address.

Can I make changes to my order?

No changes can be made once your order has shipped. If your order has not been shipped we can adjust the shipping address. Please contact us for any changes.

Return Policy

Returns

If you are not happy with your print, you may return it within 30 days for a refund. You are responsible for returning the artwork in its original packaging. 

Returns are made at the customer's expense and the original shipping charges will not be refunded. After we receive your artwork, you will be notified by email with a confirmation that we received the art and with information about your refund. Please allow up to 7-10 business days for processing.

Returns Process

To initiate a return or refund request (including in the event of damage), please email us with the following information for further instructions on shipping the print back to us:

  • Your name and billing address
  • Your order number and shipping address
  • Date you received your order
  • Reason for return or refund

Damaged Items and Reprint Requests

In the event of damage, please include the following, additional information in your return request email:

  • Photo of the damage to your artwork
  • Photo of the shipping box it arrived in
  • Brief description of the damage
  • Preference to replace or refund your order

Our customer service team will provide the information related to your return. When sending your return back to us, please print your order number on the outside of the box.